Just bought our 1sr RV. They made the experience so easy. Extremely friendly. They let us walk through by ourselves, no hounding. Overall great experience.
I needed a tire repaired and they did it on the spot. Very friendly service. Also great selection of camping accessories and equipment.
We recently had severe water damage in our RV. It was totaled! We stopped in to vacationland they were extremely helpful in helping us take care of our old one and pick a new one. They had fair pricing and excellent customer service. From the sales department to the credit department to the walk through! we will be back for all our camper need in the future!
Great buying experience and exceptional sales and service staff.
So happy we purchased our RV at Vacationland- the staff was friendly, helpful, and accommodating. Marisol helped us find the perfect RV for our family, and the buying process could not have been simpler!
All of the people at Vacationland are very friendly and accommodating and look after your best interest. They made buying an RV a wonderful experience! I feel like part of an RV family with them! Thank you.
Was very happy with entire process of buying my RV here. Would definitely recommend to others. From sales to service, they far exceeded my expectations.
Great RV folk @ Big Rock VACATIONLAND! Friendly customer service, well-stocked retail supplies to keep your RV comfortable and fun, and experienced service professionals. So glad our T@B has a NuCamp Dealer close to home to keep us “Happy Campers”!
Since getting our T@B, they have performed all the services needed. The service department is a delight to work with. They are informative to newbies and are honest about the work that needs to be done. We feel we are in good hands with them.
I started searching for a used travel trailer by finding many that I liked online finding several. I started reading reviews of other people’s experiences they had. This brought me to Vacationland boasting all five-star reviews they happened to be open on a Sunday. My search led to finding that many other big-box RV dealers were not open. I decided to visit and it was a good thing I did. I was not the only person interested in that particular travel trailer. I met with Joel on arrival and he was very pleasant and easy-going to work with. I was there first before the other couples and Joel did not proceed to capitalize on a bidding war. Instead, Joel let me know he would take my offer and submit it to the seller first. AS this particular one was on consignment. I came in wanting to make an offer less than what was listed. Joel thought I had a fair offer the seller might accept. The seller accepted in less than and Joel had all my info to apply for a loan onsite. The following day Joel called with the loan approval and terms. I arranged the inspection and pick up on that Saturday. I came into the whole team cleaning, inspecting, and advising me on use and care. In less than an hour, I was towing it home. I would recommend Vacationland to anyone who found a new or used RV they have in stock. I drove away with a smile, a great price, and great loan terms. Thank you to all the Vacationland team.
Just purchased our first trailer at Vacationland! Joel was wonderful to work with and all of the employees were so helpful every step of the way. We felt no Sales pressure, but rather guided and informed. Thank you so much and we can’t wait for all the adventures that lay ahead.
Very good sales people. Not pushing, but we’re there to answer all my questions.
Got my first 33ft camper here salesmen Joel was blunt honest and friendly about the process of getting a camper and they will store and winterize it for you the rest of the staff are nice ppl even the guy moving campers with tractor out back all down to earth.
I couldn’t be more pleased with the camper I just bought from Vacationland. From Joel in sales to the women in the parts counter to the mechanics who set up and installed my brakes. Everyone is knowledgeable and has a no pressure attitude. We got a complete and thorough walk through of the campers systems. The women in the parts counter helped us get what we needed to get up and camping. I highly recommend anyone looking for a camper make Vacationland their first stop.Oh, they even have a dump service and storage. It makes them a one stop camping store.
Vacationland RV in Big Rock, IL ROCKS! Sales rep was very helpful and informative. Their service department is top notch, walked me through all the operations and fixed everything pointed out before pick up. If you’re looking for a camper, put them on your list to visit.
So glad I found Vacationland! The people are so nice, and the person who gave me the tour of my camper was very good! He explained everything in detail. I felt like I was family there!
We checked out a few place for campers and Vacationland was able to get us at a lower monthly payment then other places that had cheaper campers. super easy to work with and very good customer service.
Excellent service. Good prices.
We just purchased our second travel trailer from Vacationland. The sales people are knowledgeable and let you look at everything on the lot. The paperwork was efficient and they did an excellent job of showing us all of the systems. If you are in the market for a travel trailer, this is the place to look.
Great service, found our first RV with them at the Chicago RV show and they made every step of the process so easy. We worked with Joel and he was awesome!
Great service, great prices
Do yourself a favor and look at some cool RVs and campers at Vacationland. There is something for everyone.!! The folks there couldn’t be nicer and made the buying process really easy and pleasant. Joel and Tiffany were amazing with all the numbers and paperwork and Mike C. took his time and gave me a lengthy and very informative tour answering every question I had. Very happy….!!
My husband and I had a great experience purchasing our first trailer. The staff is very friendly, everyone said hi and made sure we were being helped. They took the time during our walk through to answer all our questions and made sure we understood what was explained. They walked us through the store and suggested what is necessary for us as first time buyers. Two of our friends have purchased here. Definitely a five star experience.
Great place to buy a camper from !! We love your camper !!
We just bought our 2nd RV from Vacationland and the process was amazing. We were able to get the paperwork done quickly and all the numbers we what we were told. The day of pick up was a breeze too despite the freezing cold weather. Everyone in the offices and in the mechanics area are awesome. So friendly and easy going. If we ever purchase another camper, this is the first place we plan on going.
The entire experience at Vacationland was exceptional. We are not experienced RV’ers at all and Joel was most helpful throughout the entire process. We are now the proud owners of our new RV and the full tutorial we received was so helpful in learning everything we need. I highly recommend Vacationland for their knowledgeable and friendly staff for all your RV needs.
After visiting for over 10 years, I finally pulled the trigger on a pre-owned motorhome. From the first contact through the end of the sale (any beyond), the staff here including Joel have been so very friendly, helpful and understanding. Any questions I had was answered, when I needed additional time, I was not pressured to make a decision, even after the sale Vacationland continues to provide an amazing experience. I’m so glad I have made this purchase and look forward to years of fun for my family, and years of a loyal customer for Vacationland! Thanks for everything!
We recently purchased a used travel trailer and couldn’t be happier with the whole experience.
Very friendly place. Great support and service. We got all details about our new first camper. Fully recommended!!!
Recently my wife and I purchased a used Aliner camper from Vacationland. We communicated online and via phone a few times before making a 2 hour drive to view the trailer. We made an offer and within a few days the camper was ours and home; waiting for its first outing. We were impressed with the knowledge and patience of staff at each step; sales, service and the paperwork. This was the second camper we purchased from Vacationland; the first being in the early 90’s. We liked them then and we like them now.
Great experience purchasing our new RV. Everyone was friendly and knowledgeable. Great store as well to get everything you need before you hit the road!
Bought at KZ Sportsmen over the weekend and the whole staff was great to work with. Joel and Marisol in sales did a great job of showing me the trailers and what the options were. The walk through went really well and Mike was very helpful with the hitch setup and activating the pro trailer assist on my F150.
Great place to buy a new or used RV. The team is very helpful and honest and they treat you like family.
After searching for several months, we just bought our second trailer from Vacationland. We really appreciate their straightforward, no frills sales approach. Also, liked the fact that they have a very knowledgeable and friendly sales and service staff that has been together a long time. Its also very convenient to be able to have the camper stored and services at the same location. I would highly recommend considering Vacationland if you are in the market for a new or used trailer.
Love our 2022 Braxton Creek Bushwacker 10FB and loved our experience at Vacationland! Our sales associate, Marisol Rodriguez, greeted us and helped us through every step of the process. Paperwork was easy, delivery was easy and we had a very knowledgeable service person walk us through all of the the mechanics of our Bushwacker. I would highly recommend Vacationland for all your RV needs!
Friendly and helpful folks.
I highly recommend Vacationland RV for anyone looking to purchase an RV. The sales staff were very helpful and friendly. Mike walked us through the camper and was very knowledgeable and explained everything. He was eager to answer any questions we had. When it came time to sign the paper work the excellent service continued. We could not be happier.
Picked up camper last week and great experience! It was quick and easy, things were ready and explained thoroughly. Thank you!
Friendly staff that take their time to answer any questions that I have. A very nice lady helped me with my propane refill. Prices on refills are great and much cheaper that switching tanks at a hardware store.
Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great experience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely “no pressure” during our buying experience and he had the sense to know when to answer our questions and when we needed some “private time” to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you’re the one who can’t be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can’t imagine ever going anyplace else in the future!
I had never used a RV , I noticed online that they had rentals. We gave it a try and had a great weekend! Our rental was clean and well maintained, the whole process was very simple. A special thanks to “little “ Mike for his patients during the walk through /training !! Overall a very positive experience, I highly recommend this place!
We recently purchased a new Bushwhacker 17FD camper. Great salesmanship, low pressure, and kept us informed of delivery date. Thorough set-up walk through and tutorial. They wanted to make certain we were completely comfortable with our purchase and to make sure we were happy when we left. Great folks to work with!
Everyone was so friendly and knowledgeable. They walked us through how to use and take care of our camper which was really helpful. Made the process of buying our first camper a breeze!
These guys are awesome! Especially Ken in service, they don’t even sell the brand trailer that we have. But Ken has been very helpful talking us through fixing the plumbing in our trailer. I don’t know the woman’s name in parts, but she has been great at helping track down the parts we need as well. Can’t say enough about these guys!!! They could have just said we don’t sell those and sent us on our way, but they didn’t.
These folks know their stuff! I had a seamless first time RV buying experience. They even have storage if you don’t have a place to park your new RV.
I couldn’t be happier with my new used class B Roadtrek motor home. Even though it was a consignment vehicle, the staff at Vacationland was very prompt in answering my emails, calls, and multiple questions. They even did a thorough walk through with me, explaining everything on the coach, and showed me how everything worked. At no time did I feel pressured or rushed. Everyone we talked to was kind and helpful. We drove 3 hours one way to purchase this RV, and had to make the drive twice because we didn’t bring cash the first time. But it was worth the drive to deal with honest people who went out of their way to make the process simple. My only regret is that this place isn’t closer to where we live. I will likely make the drive in the future if I ever want to buy another RV. They are even open on Sundays, which is unheard of. Thank you Ron, Mike, Joel and everyone else at Vacationland. I wish every RV dealer was like you!
My husband and I purchased a pop-up camper (Aliner Expedition) from Vacationland RV last week and were very pleased with the overall educational and purchase experience. Joel showed us the workings of the camper, and Mike was awesome with providing us with the full tutorial. He also made sure our new SUV was properly hooked up to the camper and recommended the Curt Echo Controller (Bluetooth) to assist in braking, for which we were very thankful. The store inside offered all the RV accessories and gadgets one would need for camping, and their offerings of fun (dog-oriented!) tees, etc. was a total plus. I would highly recommend this facility for anyone looking to invest in an RV!
These folks are absolutely the best of the best. From sales to financials to mechanical service and tech inspections; they have a sincere, personal approach in making the customer feel comfortable and confident that all questions and needs will be addressed. You can be sure that, in my case, Ron, Joel, Tiffany, Mark, Ken and Mike have provided a level of service beyond what might be expected.
Staff were excellent to work with. Pointed every detail out and even packed our vehicle and hooked it up make sure everything was working correctly and it was a very pleasant experience working with them. I definitely recommend Vacationland to anyone out there looking for any kind of campers or camping equipment. Thank you again to all the staff every single one of them were very outstanding.
We bought our used ALiner from Vacationland and drove from the Quad City area. It was well worth the trips. Joe is an excellent salesperson and is very patient and helpful. Mike, the walk through tech was very thorough, and Tiffany in the parts dept and Kristy in the finance department are also friendly and helpful. We have already recommended Vacationland to others that have talked to us about our new-to-us camper.