The people are so nice and friendly not pushy.
Did everything over internet and phone until we picked up the camper. They had exactly what we wanted and since it was a 2.5 hr drive away they worked with us on the phone, sent pictures when we needed a closer look and negotiated a good price. The service dept walked us through and gave us some tips and got us out the door pretty quick also. ( about and hour ) I would recommend dealing with this company. Thanks folks for all the help and effort!
We stopped into Vacationland to dream a little, not knowing for sure what we wanted. So many choices! So many memories to be made:) Ron Drendel was the best to work with! He took his time with us. He didn’t rush us, or push us, in the slightest. He was juggling a few of us customers, and did so quite efficiently and seamlessly:) When he stepped away to assist another customer, he let us know where he was going, and that he’d would ‘find us’ when he was done. All the while we kept looking, and dreaming. When Ron was done w/ the other customer, he found us every time! If we had a question he didn’t know the answer to, he would find the answer. We ended up purchasing a 25′ toy hauler and are SO EXCITED! Thank you Ron, Joel Z, and that helpful service man (sorry, I don’t recall his name – the one on the tractor, pulling trailers around front). We would recommend Vacationland to anyone. Thank you so much! It was a great experience! We’re 2 Happy Campers, that’s for sure!!
Marisol took her time to show us all of the campers we were interested in considering. She answered our questions and there was no pressure to make a quick decision. When we went to pick up our trailer Mike went through all aspects of the trailer and we were ready to go camping. Vacationland was a pleasure to work with from start to finish!
Purchased a Palomino backpack 550 yesterday from Ron, during this pandemic for 2 months him & talked back and forth through email 98 times. I had my mind set on a Travel lite Rayzr & came across this Palomino with the electric roof system, so glad I did. Ron went above & beyond with all the questions I had and being patient with me the entire time, much appreciated knowing I have never had a camper before, always loved camping and always wanted a camper, finally got it & extremely happy with the whole experience. Nice to have all the amenities coming from a truck tent camper lol. It was nice to look at the campers in the yard too and not getting hassled to purchase while waiting. I’m a Happy camper, coming to Vacationland RV was a win win for me!!
Thee nicest staff. They went above and beyond to have our RV clean and ready on very short notice and while having a very busy schedule. Their in house parts section is very convenient and has so many essential parts. Couldn’t be happier with our purchase and their sales process. All questions where answered through email no matter the time of day/night. An RV technician went through our entire RV with us explaining and showing us how everything works and things to watch out for. 5 Star service!
I bought a trailer. It’s a inexpensive one. The guy who showed us how it operate it was informative. The service department is the good there. The drawers were crooked I had to fix them myself. The door broke after a month but was replaced at no charge by the MFG. Josh handled it fine. Not sure when our next purchase will be. I will consider Vacationland once again.
They seem to be very reasonable and very helpful. The main repair man really is good he
really knows his stuff.
We bought a 32 foot travel trailer a few years ago. We had a great experience with Vacationland from the beginning. We had met them at the big Rosemont RV show and while other dealers were HIGH pressure, Vacationland gave us time to think about our purchase before purchasing. That meant a lot to us because it was such a big purchase. They had a delayed delivery, but I’m confident it was due to the manufacturer. Also after we took delivery, we needed it serviced and they took care of us very well. I would go back to them again.
Nice personnel.Very fair prices.
Vacationland, Ron Drendel and the crew did a great job helping me purchase my first toy hauler. Ron was awesome helping me even during a pandemic! Communication was awesome, toy hauler is awesome and the delivery was awesome. As a first time buyer it was very smooth and I could not ask for a better experience.
The sales man was great! Had a great experience with him looking through a few trailers and talking to him about different options. We had a good experience picking up as well! The camper was all ready for us and they did a run through of everything on the inside and outside!
Bought a used camper and Ron was wonderful to work with, I feel he did do the best job to get us the lowest price he could on it.
Always has a great selection of new and used equipment. Parts department, service department and sales are always friendly and accommodating. Will definitely do business with them again!
This is a great place to purchase a camper. We also store our camper at Vacationland and there maintenance shop is top notch.
We purchased our first travel trailer from Ron. From the moment we walked in the door we felt welcome. All of the staff were so friendly and very helpful. Ron answered all our questions and got the answer right away if he was unsure. Thanks for the great experience, we will be back & we will recommend this place to everyone we know!
Had the best experience with the folks here. Marisol and Joel were the best to deal with and Tom is an amazing wealth of knowledge on our new Connect. Definitely will do business here again.
We purchased our 1st pop up camper from Ron. From the moment we walked in the door we felt welcome. The staff is friendly and helpful. Ron answered all our questions and got the answer right away if he was unsure. We can’t wait to go camping in our first popup! Thanks for the great experience, we will be back! Happy camping!
We bought an Aliner from Ron at Vacationland. This was our first camper purchase, so we were nervous. Ron and the staff at Vacationland walked us through everything and made sure we were comfortable towing our new camper. I would highly recommend Vacationland for your RV needs. They are fair and take their time explaining everything. We are extremely happy with our purchase.
Very friendly people all-around. The salesman was very easy going and helpful. We store our pop-up trailer at their location as it is priced great and convenient. Their service department was very helpful and competitively priced.
Joel and Ron are top notch and trustworthy! If you are in the market for a camper, Vacationland is your place!
I just purchased my second toyhauler from Vacationland and could not be happier with the service and the sales staff. They are transparent throughout the entire purchasing process, and don’t ho-hum around questions. Go see Ron before going anywhere else and i will personally say that you will not want to shop anywhere else.
Vacationland is the only RV sales location we could find that had nuCamp trailers on site to look at in person. We had been searching for a particular model and they happened to have it. We drove from north of Detroit to pick it up. Everyone was very helpful and went above and beyond to make our experience a happy one. Wish they were closer so we could use them for all our camping needs.
Nice helpful friendly staff.
All the folks at Vacationland were friendly, helpful, and knowledgeable. Definitely worth the three-hour drive!
Just fine. Bought a tank of propane and my next one is free.
Good people to deal with!
Excellent personnel. Very helpful.
Sales was pressure free as advertised. Staff was helpful and knowledgeable. They bent over backwards to give us a great experience. Highly recommend!
Very good experience everybody who help us during this experience was great. I would recommend them to all my friends.
Bought our 1st RV from Vacationland in June 2019. Great sales team and the prices aren’t to shabby either. Overall good experience. Happy campers
We were in need of a travel trailer to live in after a major storm while our home was being repaired. The staff at Vacationland were very helpful and friendly. Marisol Rodriguez did all she could to get us a great deal to fit our needs. We will definitely recommend Vacationland to anyone in need of camping equipment.
This was my first RV purchase. The sales and service staff at Vacationland was very helpful in answering all my questions. I was looking at a used RV and they let me hook it up and try everything out to make sure things were working properly. The service staff made sure the camper was road worthy and safe. We just got back from our first camping trip with our new/used RV, and it was a great experience. The camper worked out very well. Looking forward to making many more memories, and continuing to work with Vacationland for routine maintenance, etc.
Our first travel trailer buying experience could not have gone any better! Ron was wonderful to work with and the “no pressure” to buy that day was very refreshing. Everyone at Vacationland was very transparent with no hidden fees. We will definitely be recommending others to give Vacationland a try with their RV purchases.
We found Vacationland at the Rosemont RV show years ago. We bought our first, very small, camper from them. Since then, we have upgraded with them twice. We have looked other places, but always felt like we were at used car lots at the bigger dealers. Vacationland is the best! Very friendly and helpful and after being a customer for about 10 years, we feel right at home. They do all of our storage and maintenance and we all know each other by name. I have friends who have had terrible experiences at other places, but we have gotten nothing but exceptional service from our friends at Vacationland.
This was my first visit to Vacationland as my husband and I are looking to purchase a hard bodied camper. We met with Joel and he answered our questions and let us review 3 campers on the lot at our leisure. We ended up staying for about 1 hour and 45 minutes. We were allowed to review the campers without getting pressured to buy; and also had a demonstration as to the set-up and take down of the camper. We felt we were given excellent service and hope to visit again soon for a new camper.
Very helpful and friendly. Vacationland is always up front and honest to deal with and makes things straight forward and friendly.
Service Manager is very helpful and works well with customers.
Our family purchased a camper from Vacationland last August. We also store our camper with them and use them for all of the service needed for our camper. Every experience we have had with Vacationland has been wonderful. They are very knowledgeable, friendly and patient with the 1000 questions we have called them about concerning our camper. Every employee smiles and is very helpful. If you are looking to purchase a camper this is the place to go.
Super easy to see and buy a clean almost new camper. Way better experience than at General RV. Consider the small guys!
Great experience. Purchased our first camper from them. Even though it was used, we got first class treatment. We found an issue once we got it home. No problem, we brought it back, went to breakfast and fixed in an hour. Staff is all friendly and easy to deal with. Marisol was a pleasure, no pressure sales person. She explained everything. I would definitely make another purchase from them. Their Sunday hours are a big plus for people with busy schedules like ours.
This was our first camper purchase and it was absolutely amazing. After searching for months, I found this camper on an online search, I submitted an inquiry and almost immediately, Marisol contacted me and we talked back and forth several times. Her customer service is second to none and within a few days, the deal was done and we went to get it. The sales staff and techs were incredible and answered all questions very politely and patiently. I arrived, and was out the door in less that an hour. I would give Vacationland 10 stars if I could.
Dear vacationland I have had the pleasure of buying my third camper from here, and as always they were prof, fun and knowledgeable of all their stock. All the staff treats the customers like friends! We worked with Mark, David, Ron and Joel, Tom. But the entire staff is great. I really enjoy Harper.
So easy to work with and great customer service. Very friendly and knowledgeable staff, our camper was ready to go when I showed up for pickup. Everyone I talked to there was very friendly and willing to answer my questions. Thank you again!
Purchased our first travel trailer from Ron at Vacationland this week. Great experience, lots of inventory to choose from, and very knowledgeable staff from the beginning to end of process. If you need a new or used camper/RV this is the place to be.
Marisol was very friendly. No pressure. And when it was time to buy made sure that everything was hassle free and smooth. When we came to pick up the camper everyone was very helpful in explaining the camper and making recommendations for future camping success!
Just bought a 5th wheel there today. Ron the salesman came in on his day off to make sure the 5th wheel installation went as planned which it did. All the shop employees did a excellent job on getting me in and out. Thanks to all for getting everything in order to get me rolling. Just got the the camper packed for Memorial Day weekend I will do business with you in the future.
Vacationland employees have always been very helpful. We’ve purchased two travel trailers from Vacationland and have been satisfied with the product as well as the deal both times. We would highly recommend them because of reasonable prices, low pressure sales staff and reliable service department.
We had the best experience purchasing our first camper. Everyone was very friendly and answered all our questions we had. We highly recommend this place for all your camping needs!
We just bought a new camper here and could not be happier with the service we’ve had, from our salesman, Jim to all the folks in the service dept., to the management. They made a number of accommodations for us and have been terrific to work with! They also do mobile service. We’ll definitely come back!